Priced by population.
Not by person.
No per-seat fees. No surprise overages. One flat annual rate for your entire jurisdiction — unlimited users at every tier, the full platform from day one.
Small County
Under 50K residents
- Users
- Unlimited
- Storage
- 25 GB
- SMS / mo
- 3,000
Mid County
50K – 250K residents
- Users
- Unlimited
- Storage
- 100 GB
- SMS / mo
- 10,000
Large County
250K – 1M residents
- Users
- Unlimited
- Storage
- 250 GB
- SMS / mo
- 25,000
Metro / Regional
Over 1M residents
- Users
- Unlimited
- Storage
- 1 TB
- SMS / mo
- 100,000
Unlimited users · all core modules · 24/7 support during activations
Allowances are soft limits — service never stops mid-emergency.
Final pricing confirmed during your demo. Multi-year agreements available at preferred rates. Implementation quoted separately. Pricing maps to EMPG, Homeland Security, and FEMA Public Assistance grant programs — ask us for grant-ready documentation.
Included at every tier
The complete platform
Whether your jurisdiction is 5,000 or 1,000,000 — every capability listed below is included in your base subscription.
01 · Incident Management
- Full incident lifecycle (planned → active → stabilizing → closed → archived)
- Operational period management with timezone-aware scheduling
- Command staff assignment with ICS hierarchy
- Multi-incident operations with Daily Ops mode
- Multi-agency incident sharing
02 · ICS Forms & Documentation
- Complete ICS form suite (205, 206, 209, 211, 214, 221, 230CG)
- Auto-populate from incident data
- Real-time collaborative editing with field-level locking
- Digital signatures and PDF export
- After-action reviews with corrective action tracking
03 · Mapping & Situational Awareness
- Unified operational map (ArcGIS) with all data layers
- Real-time personnel GPS tracking with SOS alerts
- 15+ weather and environmental data sources
- Drawing, annotation, and measurement tools
- Collaborative viewing, geofencing, and spatial analysis
04 · Field Operations
- Dedicated touch-optimized field interface
- 17 modules with full offline capability
- Native mobile app (iOS & Android)
- Field damage assessment with camera and GPS
- Shelter check-in and supply requests
05 · Communication
- 5-channel mass notification (SMS, email, voice, push, webhook)
- Real-time team messaging with threading
- Command post information board
- Notification templates with delivery tracking
- SMS and voice via Twilio
06 · Public Portal
- Agency-branded community portal
- Road closures, shelters, and official updates
- Citizen damage reporting
- Business recovery status
- Alert subscription self-service
07 · Recovery & Finance
- FEMA PA reimbursement tracking (categories A–G)
- Force account labor and equipment documentation
- Cost share calculations (federal/state/local)
- Individual Assistance case tracking
- FEMA-formatted export for submission
08 · Resource Management
- Inventory tracking with transaction ledger
- Supply request workflow with approval routing
- Fire resource tracking with call signs and costs
- Shelter operations with real-time occupancy
- At-risk population registry
09 · Advanced Capabilities
- Visual workflow automation engine
- HAZMAT response with plume modeling
- Fire behavior modeling (Rothermel)
- Evacuation zone management (Ready-Set-Go)
- COOP plan management
- Credential and certification tracking
- Custom reports (16 data sources) and dashboards
10 · Security & Administration
- Row-level data isolation (database-enforced)
- Immutable audit trail (247+ resource types)
- 50+ granular permissions with custom roles
- Enterprise SSO (SAML) with SCIM user provisioning
- Configurable security policies per agency
Get started
Implementation & onboarding
Every deployment includes hands-on implementation support to ensure your agency is operational quickly and confidently.
- Agency configuration & branding
- User provisioning & role setup
- Data migration assistance
- Administrator training
- End-user training sessions
- Go-live support
Implementation is quoted separately based on agency size and complexity. Contact us for a detailed scope and timeline.
Pricing FAQ
Questions, answered
Your jurisdiction falls into one of four population tiers, each with a single flat annual price: Small County (under 50,000) at $8,000, Mid County (50,000–250,000) at $22,000, Large County (250,000–1,000,000) at $55,000, and Metro/Regional (over 1,000,000) at $110,000. Every tier includes the full platform and unlimited user accounts — you always know exactly what you'll pay.
Correct. Every plan includes unlimited user accounts. We don't believe in per-seat pricing for emergency management — your entire team needs access, including part-time staff and volunteers who activate during events. Add as many users as you need.
Yes. Every tier includes a monthly allocation of SMS credits and voice minutes via Twilio, plus AI analysis and video-processing allowances. Email and push notifications are unlimited. These are soft limits — if a large activation pushes you past your allocation, service never stops mid-emergency; any overage is simply reconciled at renewal. Higher tiers include larger allocations, and top-up packs are available if you consistently need more.
In most cases, yes. Our pricing maps cleanly to common funding sources — the Emergency Management Performance Grant (EMPG), Homeland Security Grant Program (HSGP), and FEMA Public Assistance. We provide grant-ready quotes and documentation so your subscription can be paid from budget you already have.
Implementation is quoted separately based on agency size and complexity. It includes agency configuration and branding, user provisioning, role setup, data migration assistance, administrator training, end-user training sessions, and go-live support.
Yes. We provide quotes, statements of work, and documentation formatted for government procurement processes. We work with cooperative purchasing agreements and can support sole-source justification when applicable.
Annual agreements are standard, with multi-year options available at preferred pricing. Multi-year agreements lock in your rate and provide budget predictability.
Every agency — regardless of size or tier — receives 24/7 support during activations at no additional charge. When your team is responding, our team is standing by. No add-on required.
Ready to see Command Bridge in action?
Jump straight in with a free 90-day trial — or request a demo and we'll walk through the platform with a detailed quote for your procurement team.